Back to Home

How Can WeHelp You?

Find answers, browse guides, and get support for Ledger Live Desktop

Documentation

Browse comprehensive guides and tutorials to get the most out of Ledger Live Desktop

View Guides

FAQ

Find quick answers to the most commonly asked questions about Ledger Live

Browse FAQ

Contact Support

Can't find what you're looking for? Our support team is here to help

Get in Touch

Frequently Asked Questions

What is Ledger Live Desktop?+

Ledger Live Desktop is the official desktop application for managing your Ledger hardware wallet. It allows you to securely buy, sell, swap, stake, and manage over 5,500 cryptocurrencies from your computer.

Is Ledger Live Desktop free?+

Yes! Ledger Live Desktop is completely free to download and use. However, transaction fees (network fees and service provider fees) apply when buying, selling, or swapping cryptocurrencies.

Which Ledger devices work with Ledger Live Desktop?+

Ledger Live Desktop works with all Ledger hardware wallets including Ledger Nano S, Nano S Plus, and Nano X. Simply connect your device via USB or Bluetooth (Nano X only).

Do I need a Ledger device to use Ledger Live?+

Yes, Ledger Live Desktop is designed to work exclusively with Ledger hardware wallets. The hardware wallet stores your private keys securely offline, while Ledger Live provides the interface for managing your assets.

How do I update Ledger Live Desktop?+

Ledger Live Desktop automatically notifies you when updates are available. You can enable automatic updates in Settings, or manually download the latest version from our download page.

Can I use Ledger Live on multiple computers?+

Yes! You can install Ledger Live Desktop on multiple computers. Your accounts are stored on your Ledger device, not in the application, so you can access your portfolio from any computer where you've installed Ledger Live.

What should I do if my device isn't recognized?+

First, ensure your Ledger device is unlocked and the correct app is open. Try using a different USB cable or port. On Windows, you may need to install drivers. Check our troubleshooting guide for detailed steps.

How do I backup my wallet?+

Your 24-word recovery phrase (created when you first set up your Ledger device) is your backup. Store it safely offline. Never share it with anyone, and never enter it on any computer or website.

Can I recover my crypto if I lose my Ledger device?+

Yes! As long as you have your 24-word recovery phrase, you can restore your accounts on a new Ledger device. Your cryptocurrency is not stored on the device itself—it's on the blockchain and secured by your recovery phrase.

Is my data private?+

Absolutely. Ledger Live stores all your data locally on your computer. We don't track your transactions, balances, or personal information. Only anonymous, aggregated usage data is collected with your consent.

Still Need Help?

Our support team is available 24/7 to assist you with any questions or issues you may encounter

Live Chat

Chat with our support team in real-time for immediate assistance

Email Support

Send us a detailed message and we'll respond within 24 hours

Security Warning: Ledger support will never ask for your 24-word recovery phrase, PIN code, or private keys. If someone does, it's a scam. Report it immediately.